SHIPPING POLICY
This Shipping Policy formulates unified global logistics and delivery rules for all orders on our official website, covering order shipment processing, global distribution standards, delivery cycle, shipping cost rules, expedited service specifications and related logistics service provisions, applicable to all users and all product orders worldwide.
Our platform implements a unified global order shipment processing standard. All valid orders with successful payment confirmation will be processed, sorted, packaged and arranged for formal shipment within 1 to 3 working days. The platform adopts standardized product packaging processes for all apparel products to ensure that T-shirts, work shirts, trousers, shorts, overalls and other products are well protected during logistics transportation, avoiding extrusion, damage and dirt pollution.
The platform provides unified global logistics distribution services, with no regional distinction in delivery standards for all countries and regions around the world. Whether the delivery destination is domestic or overseas regions, the unified estimated delivery cycle of all orders is 6 to 12 working days. This cycle is applicable to both standard delivery service and expedited delivery service launched by the platform, and there is no difference in delivery time limit caused by regional distance.
We implement a permanent global free shipping policy. All purchase orders generated on the official website enjoy free global delivery service, and the platform will bear all logistics and transportation costs. No shipping fee, remote delivery surcharge, logistics processing fee, packaging fee and any other additional fees will be charged to users for any order, realizing zero shipping cost for all global users.
After the order is shipped, the platform will provide real-time logistics tracking information for users. Users can check the latest transportation status, transit node information and estimated arrival time of the order through the official website order background. Our logistics team will supervise the whole transportation process to ensure the stable and orderly progress of order delivery.
In the process of global logistics transportation, in case of objective factors such as customs inspection, logistics route adjustment, weather changes and other uncontrollable external factors that cause slight delay of delivery time, the platform will actively track the order status and timely synchronize the latest logistics information to users. The standard 6-12 working days delivery cycle is the conventional estimated time, and a small number of orders may have slight time floating due to objective logistics factors.
The platform’s expedited delivery service covers all global regions, adopting priority shipment and priority transportation processing rules. Expedited orders will also follow the 1-3 working days shipment rule and 6-12 working days unified delivery cycle, ensuring that expedited orders can be processed and delivered efficiently on the basis of standardized global logistics rules.
All logistics service links of the platform strictly comply with international transportation norms and global cross-border logistics management regulations. We cooperate with formal and qualified global logistics providers to ensure the safety, stability and efficiency of order transportation. For abnormal logistics situations such as goods loss and serious damage during transportation, the platform will follow the after-sales policy to provide users with solutions such as re-delivery and refund.
All settlement items related to logistics services on the platform are uniformly denominated in USD. All free shipping services and logistics-related after-sales settlements implement unified global standards without regional differentiation. The platform will continuously optimize the global logistics system, upgrade packaging and transportation standards, and improve the overall delivery experience of users.